Orders
Delivery Information
Last updated: November 2026
For review only. This Delivery Information page contains placeholder details that must be updated with accurate timescales, costs, and carrier information before publishing.
We currently deliver within Switzerland. All orders are carefully packed to ensure your Kaitell's Kitchen products arrive in perfect condition. Please read the information below before placing your order.
Delivery Areas
We currently deliver to addresses within Switzerland. International delivery is not available at this time. If you are based outside Switzerland and wish to enquire about availability, please contact us at hello@kaitellskitchen.com.
Delivery Timescales
[Placeholder — delivery timescales to be confirmed.] Orders are typically dispatched within [X] business days of payment confirmation. Estimated delivery time after dispatch is [X–X] business days depending on your location within Switzerland.
Delivery Costs
[Placeholder — delivery costs to be confirmed.] Standard delivery within Switzerland: CHF [—]. Free delivery on orders over CHF [—]. Delivery costs will be displayed at checkout before you confirm your order.
Packaging
All orders are packed with care to protect your products during transit. We use [placeholder — packaging details to be confirmed]. If your order arrives damaged, please contact us within 48 hours with photographs and we will arrange a replacement or refund.
Order Tracking
[Placeholder — tracking information to be confirmed.] Once your order has been dispatched, you will receive a confirmation email with tracking details where available.
Missed Deliveries
If a delivery attempt is unsuccessful, the carrier will leave a notification card with instructions for collection or re-delivery. We are not responsible for orders that cannot be delivered due to an incorrect address provided at checkout.
Wholesale & Trade Orders
Delivery terms for wholesale and trade orders are agreed individually. Please contact us at hello@kaitellskitchen.com to discuss your requirements.
Questions
If you have any questions about your delivery, please contact us at hello@kaitellskitchen.com and we will be happy to help.
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Questions about your delivery?
We're happy to help — get in touch at any time.