Legal
Privacy Policy
Last updated: November 2026
For review only. This Privacy Policy is provided as an editable placeholder. Please have it reviewed by a qualified legal professional before publishing.
Kaitell's Kitchen is a brand of SBH Solutions GmbH, registered in Walchwil, Canton Zug, Switzerland. We are committed to protecting your personal data and handling it responsibly. This policy explains what data we collect, how we use it, and your rights under applicable law.
Who We Are
SBH Solutions GmbH trading as Kaitell's Kitchen, Walchwil, Canton Zug, Switzerland. Contact: hello@kaitellskitchen.com. We are the data controller for personal data collected through this website.
Data We Collect
We may collect your name, email address, postal address, telephone number, and any information you provide when submitting an enquiry, wholesale application, or newsletter sign-up. We also collect standard server log data (IP address, browser type, pages visited) for security and analytics purposes.
How We Use Your Data
We use your data to respond to enquiries, process orders, send newsletters (where you have opted in), and improve our website. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Legal Basis for Processing
We process your data on the basis of your consent (newsletter sign-ups), the performance of a contract (order fulfilment), and our legitimate interests (responding to enquiries, website security). Where we rely on consent, you may withdraw it at any time.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for up to 3 years. Newsletter subscriber data is retained until you unsubscribe.
Your Rights
You have the right to access, correct, or delete your personal data. You may also object to processing or request that we restrict it. To exercise any of these rights, please contact us at hello@kaitellskitchen.com. If you are based in the EU/EEA, you also have the right to lodge a complaint with your local supervisory authority.
Cookies
Our website uses essential cookies required for the site to function. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.
Third-Party Services
We use trusted third-party services to operate our website and process enquiries. These providers are contractually bound to handle your data securely and in accordance with applicable law. We do not transfer your data outside Switzerland or the EEA without appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact us at hello@kaitellskitchen.com or write to us at SBH Solutions GmbH, Walchwil, Canton Zug, Switzerland.
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